Shipping policy

We will automatically ship any item ordered using our standard shipping method and rates. Under the standard shipping option, we will use Canada Post to ship your package. We have made this decision based on speed and cost effectiveness. Standard shipping costs will be determined based on the total weight of your order.

Please note: Your package will be shipped from Alberta. We find that we can offer a larger selection of products by shipping directly from our warehouse.

When will my order be shipped?
Orders placed Monday-through-Friday will be shipped within 48 hours. Weekend purchases will be shipped within 2 business days. We make every effort to ship our packages as soon as the order and prescription are received! You will be notified as soon as your order ships via email. We will include any tracking information available.

To help speed up your order, please be sure to promptly send in any required prescriptions for purchased CPAP machines. These will be necessary to process and ship your order quickly.